Adobe have an update to share with you regarding Creative Cloud version download availability. For customers who have not yet updated to the latest version of Creative Cloud, please note that you are no longer licensed to use certain older versions of the applications or deploy packages containing these older versions. We ask that your organisation discontinues all usage of the unauthorised products listed in the table below and instead update to the authorised versions provided. You will continue to receive all the value that Creative Cloud has to offer, but with more advanced features, capabilities and security.
Please be aware that if you continue to use or deploy the older, unauthorised versions of Creative Cloud, you will not have third-party claim coverage pursuant to your contract with Adobe. Should you continue to use or deploy these unauthorised versions, you may be at risk of potential claims of infringement by third parties.
Here’s what to do next:
- If your users have self-service access to Creative Cloud via the CC Desktop App, you should encourage them to upgrade their software.
- If you package and deploy products to your users, then you should go to the Adobe Admin Console and create new packages from the versions available.
- If you are still licensing with a serial number, you should continue to create packages using Creative Cloud Packager.
- Finally, we advise that you un-install unauthorised versions and delete pre-existing packages to prevent future accidental deployments.
Adobe’s Customer Support organisation is available to answer any questions about upgrading your Creative Cloud software. Please contact them directly should you have any questions. We apologise for any inconvenience this may cause and thank you in advance for your cooperation.
The Adobe Team
Please note: If a product is not listed in the table below, all versions continue to be authorised. All version numbers listed below are as they appear in the Adobe Admin Console, Creative Cloud Packager and Creative Cloud Desktop App.